ChatGPT, the AI chatbot from OpenAI, became the most popular among users due to its diverse range of applications and feasibility. Due to its highly interactive advanced programming language, it can provide correct answers to many questions instantly. It even crossed the 100 million user mark within two months of its introduction.
But, frequent users of ChatGPT complained that this AI chatbot suddenly stopped working. Many users received the messages “ChatGPT is at capacity right now,” “ChatGPT not responding,” or “We’re experiencing exceptionally high demand” as they tried to access ChatGPT.
It could be due to the website’s huge traffic. As more people rushed to access ChatGPT, the overwhelming traffic may have caused the site to go down. But that may not be the only cause. There can be other causes that may prevent you from accessing ChatGPT from your computer.
Are you interested in what prevents you from accessing this AI chatbot? Read on to know more!
Some Common ChatGPT Error Codes
Here are some common ChatGPT errors that you can encounter-
1. Error Code 1020
It is the most common error that is; y happens when the network or user device encounters some problem. In this error, ChatGPT tries to enforce its security measures to prevent security threats.
2. Error Code 429
It happens when the user reaches the maximum request numbers within a short period while using the ChatGPT.
3. Login Error
The ChatGPT login error happens when you try to log in with invalid credentials or are using expired cookies to access the website.
4. Error on Long Response
The ChatGPT error long response happens when you cannot connect to the OpenAI server and declare timeout during connection. It occurs due to the poor internet connection, server or firewall issues.
5. ChatGPT Error in Body Stream
The message “Error in body stream” happens when the data sent to the server is invalid or incorrect, or the connection between your device and the server is not properly formed.
6. Error Generating a Response
If you receive the message “There was an Error Generating a Response,” the ChatGPT cannot process the request due to factors like server issues, poor internet connection, or corrupt user data.
7. Capacity Right Now Error
If you get the message “ChatGPT is at capacity right now” while trying to access the chatbot, the server is probably down due to overwhelming requests from a huge user base. It usually fixes automatically with time.
8. Internal Server Error
The Internal server error happens when the OpenAI server starts to experience problems and the chatbot crashes.
9. Com is Down
If you see the message “chat.openai.com is down” while trying to access ChatGPT, it means the server of OpenAI is down for maintenance. It will automatically resolve when the site gets normal after the scheduled maintenance.
Why is Chat GPT Not Working?
Let’s first check the main causes that can prevent ChatGPT from working-
1. Server Problem
One of the main causes of the ChatGPT not working is the server of the OpenAI chatbot website. If the server is completely down, you will not be able to access it and may need to until the server returns to normal.
2. Cookie or Cache Problem
If you frequently access ChatGPT, corrupt cookies or cache can be an underlying cause.
3. Traffic Overload
One of the main causes of ChatGPT not working is the high traffic volume. If many people access the chatbot simultaneously, the site will crash, and as a result, the chatbot will stop working.
4. Poor Internet Connectivity
Sometimes poor internet connectivity can also be a cause behind this issue. The internet connection is probably poor, or the data bandwidth is very low, making ChatGPT unresponsive.
How to Fix the Chat GPT?
1. Check the ChatGPT Server Status
ChatGPT owner OpenAI has created a good website that allows you to access the AI chatbot. But, sometimes, the website can have server problems due to the excessive traffic it experiences. In this case, the server may even crash, resulting in the chatbot getting unresponsive altogether.
If ChatGPT suddenly stops working on your device, you may need to check its server status. ChatGPT also has a dedicated page to check the Open AI website status. Open it from your browser and check the status of the ChatGPT for today. You need to wait if you find a problem, like a major or partial outage.
After some time, the site may return to its normal state, and you may regain access to ChatGPT.
2. Clear the Browser Cookies and Cache
If the ChatGPT site is working fine, but you are not able to access it, you probably need to check your browser details. Clearing the browser, especially the cache and cookies, will give your browser a fresh start.
As you use the internet browser often, it stores cookies and cache of the sites you often visit. But, with time, these cookies and cache files can start troubling the browsing experience and may even contain bugs.
Clearing all the cached files and cookies gives the browser a fresh and lighter start, and you may even get access to the ChatGPT without any hitch.
Here is the step-by-step guide for deleting cookies and cache for Google Chrome users-
- First, click on the three dots in the browser window’s top right corner to expand it.
- Next, from the pop-up menu, select “more tools.”
- From here, click on “Clear browsing data.”
- Under this section, select the cookies and cached files you want to delete.
- Now, select the time range
- Finally, click on the “Clear data” button
If you are using Safari on your Macbook, here is how to delete the cached files or cookies-
- First, navigate to the menu bar at the top of the browser screen.
- Next, click on “Clear History and Website Data.”
- After that, choose the time frame for which you want to delete the data
- Now, click on the “Clear History” button.
If you are using Mozilla Firefox, here is how to delete the cache and cookies
- Click on the three dot menu button in the browser window’s upper right corner.
- Next, from the pop-up box, select “Options.”
- After that, click on “Privacy& Security” to expand it.
- Now, click on “History” and expand it
- After that, click on “Clear History.”
- From here, select cookies and cached image, cached files
- Choose the desired time frame for which you want to delete those files
- Finally, Click on “Clear now.”
3. Check the Internet Connection
Have you checked your internet connection while you are using ChatGPT? You will not gain access to the chatbot if the connectivity is poor or interrupted. Try accessing other websites. If it works, probably the internet is working.
You can also try reconnecting to your WiFi connection. It usually solves the problem.
4. Clear Chat GPT Site Data
Try clearing the chatbot site data once. Deleting your previous data scan offers a fresh start and may even solve the accessibility issue.
For this, follow the steps-
- Click on the three-dot menu icon beside your ChatGPT account name
- Rom eth expanded menu, and click on “Clear conversations”
- Save the changes, and your past chats will be cleared.
5. Different Browser or Device
You can switch to a different browser or device if the ChatGPT site is inaccessible repetitively. Often switching to a new browser gives a fresh start. Probably the browser you were using had some problem, and switching to a different one can help you in this case,
Similarly, you can switch to a new device; if the ChatGPT works fine on the new device, you probably need to check the problem with the other device you used.
6. Disable All Extensions
Even if your internet connection is alright and the ChatGPT website is also working fine, you may not get access to the chatbot. It often happens due to the browser extension you are using. Mostly, third-party extensions cause this problem. So, turn off all the active extensions on your website and then use ChatGPT again. It may solve the issue.
Here is how to turn off all extensions
- First, click on the three-dot menu button in the browser’s top right corner.
- Now, select “More tools” and expand it
- After that, click on “Extensions.”
- On the extension page, turn off each extension you want to disable. You will find a toggle switch beside the particular extension.
- Save your changes and restart the browser.
7. Check Login Credentials
You are constantly having issues accessing the ChatGPT website, but have you checked your login credentials? Well, we know that you have memorized your login credentials. But, sometimes, mistakes happen. While putting in your credentials, you may not have put the password in the correct alphanumeric combination or have forgotten to check the letter cases (uppercase or lowercase).
There is no way to access the ChatGPT website if the credentials are wrong. Go for the forgotten password option or create a new account if the login credentials are incorrect.
8. Reload the Page
Try reloading the ChatGPT page once. You probably were not active on the site and visited it again. If the site is not automatically reloaded, it can start showing error codes. In this case, our experts recommend reloading the ChatGPT page whenever you visit.
When you reload the page, you need to enter your login credentials and start afresh. It gives you a fresh start, and the errors usually get fixed automatically.
9. Restart the Browser
Sometimes, a simple restart can solve the ChatGPT issue. Close all the tabs of your browser and refresh your PC. Then again, open the browser after a few minutes. It can help most of the time.
10. Turn On/Off VPN
Are you using a VPN while using ChatGPT? You may need to turn off the VPN to regain access. It protects your internet footprint and may prevent access if the VPN server has any issues. So, turn off the VPN temporarily and retry using the ChatGPT.
If you are not using the VPN and there is a recurring problem with the ChatGPT site, it is time to switch to a VPN. Sometimes, the LAN can cause ChatGPT to stop working. Switching to a VPN with a strong and dependable server can help you get better ChatGPT access.
11. Chat GPT Alternatives
If you can’t access ChatGPT, you do not need to worry. Some good alternatives to this chatbot can offer similar results to you.
Bing AI– a chatbot based on GOT-4 from Microsoft which also offers great answers with an interactive interface
Google Bard– Google’s own chatbot that also works well
Some other alternatives included Chatsonic, Jasper Chat, OpenAI Playground, Claude, etc.
12. Support System
If nothing works, you can connect with the ChatGPT support system to solve the issue. You can explain your problem to the community and support team to get the best possible solution. ChatGPT has a dedicated support system, and community support is always active. Try to save some screenshots of the problem you are facing to give a better idea to the support team and the community’s experts. You will definitely find a solution there.
Chat GPT Not Working – FAQs
Ans: ChatGPT may not work for everyone or even particularly for you. If the site is down, it will be inaccessible to all. Still, if there is some problem with your device, browser or internet connection, it may be inaccessible only to you.
Ans: If ChatGPT is not working, it will display an error message like “error code1020”. “ChatGPT is not available now,” etc.
Ans: Try removing cookies and cached files from your browser and re-login to the site. You can also switch to a different browser and reconnect to your internet network.
Ans: If your IP address seems suspicious to Cloudflare, which protects the ChatGPT website, you may get access denied. It is a simple mechanism of the Cloudflare system.
ChatGPT, the interactive Chatbot from OpenAI, is widely popular among internet users due to its correct and responsive answers to almost all questions. But, sometimes, ChatGPT can encounter some problems, and you may not get access to ChatGPT. It can happen to the OpenAI server, internet or browser problems, or even device issues. In this case, you can check out all the hacks mentioned in this article. If you want, you can also use ChatGPT alternatives for once. If you need more insights, you can always ask for support from the ChatGPT support team.