How To Fix Outlook View Changed Itself?

The sudden modification in your Outlook view could be a frustrating and perplexing experience for you and many other  Outlook users. You may notice Outlook altering itself that, too, without any obvious cause. Well, there could be varied reasons which tend to contribute to the Outlook view being changed unexpectedly, ranging from software-relative problems to user errors or issues.

Understanding what’s potentially causing this issue is crucial to resolve it efficiently. In this article, we have listed certain common aspects of the “Outlook view getting changed on itself” issue and have provided possible solutions to help you restore the Outlook view settings. But first, let’s dive right into the meaning of the term “Outlook view changed”:

What Does the Outlook View Change?

When they talk of the Outlook view being changed, it simply refers to how Outlook is currently looking and how things on the screen have gotten arranged in a different manner as compared to how it was showing up earlier. It may comprise modifications in how the buttons or the menus look or how the overall program designs show up now.

It may also comprise reorganizing or repositioning the components such as folders, emails, calendar entries, etc. These modifications occur because of Outlook software updates or someone changing the settings. Now, this changed Outlook view might impact how you navigate or put Outlook to use.

Hence, it becomes crucial that you understand the new layout correctly and also look forward to adapting to these changes.

What are the Possible Reasons for a Changed Outlook View?

1. Accidental View Change From the Menu

Accidental Outlook view changes tend to occur (specifically) from the menu; you may unintentionally modify this view. This may be happening because of these given reasons:

  • User Error: You (by mistake) may have clicked on an entirely different view option.
  • Keyboard Shortcuts: You accidentally pressed keys that further triggered a change in the view.
  • Customization: Unintentionally, you modified view settings like filters or column arrangement.
  • Software Updates: Updated software may end up altering default view settings.
  • System glitches and certain technical issues cause view changes that are sometimes unexpected.

2. Corrupted Add-Ins

Add-ins are third-party extensions that help enhance Outlook’s overall functionality. In Outlook, corrupted add-ins may end up changing the view, which is done by the change in view settings,

  • Initiating display issues could be an improper alignment of elements, missing and/or misplaced buttons, distorted fonts, and so on.
  • With the generation of pop-ups or even error messages. Now, what these pop-ups or messages do is they end up disrupting the normal Outlook functioning.

3. Email Account Problems

Problems with an email account lead to a modified Outlook view. When you notice problems associated with the email account settings and/or configuration, they can impact how Outlook shows your information, emails, and more. A few possible issues could be:

  • Synchronization Issues: If you find any synchronization issues between Outlook and your email server, they may end up causing view discrepancies. Your emails will now show up or get updated, or you may find that your folders might not be able to synchronize correctly, and so on.
  • Incorrect View Settings: Outlook helps you with column arrangement, application of filters, etc. So if you have issues with email account settings or are misconfigured, they may end up causing unexpected view changes.
  • Security Restrictions: There could be many security restrictions or settings imposed by an email provider that can further impact the Outlook view. Your emails might not appear as they should regarding how they are displayed.

4. Faulty User Profile

Any faulty user profile may end up causing a modified Outlook view. If you have a user profile connected to Outlook that experiences problems or becomes corrupted, it may lead to unexpected changes in the display or view settings. This faulty profile might impact Outlook view by the following:

  • Incorrect Configuration: Within Outlook, a corrupted or faulty user profile may end up causing false configuration settings, which may further involve view settings, sorting, customization options, etc.
  • Damaged or Missing Files: A faulty profile leads to a damaged or missing file on which Outlook relies for apt functioning. This damaged or missing file can further end up disrupting the Outlook view and become the cause for changes.
  • Limited Access: These profile-related issues impact the capability of Outlook to access varied configuration files or view settings. This can further end up restricting your access to email or folders.

5. Outdated Outlook

Putting an outdated Outlook version to use can end up causing Outlook view changes. Since the software is always evolving and getting updated, their older versions tend to face issues relative to compatibility. Also, these older versions tend to lack varied features, which further impact the view. Here’s how outdated Outlook causes view issues:

  • Incompatibility With the Newest Formats: If you receive attachments or emails in new formats, an outdated or older version won’t display them properly or will face issues.
  • Missing Functionality: With Outlook updated, you get introduced to the newest functions and UI improvements. If you use an outdated Outlook version, you might miss out on the newest features impacting your overall experience and view.
  • Compatibility Issues: If you are using the outdated Outlook version, it might not show enough compatibility with varied software parts like third-party add-ins or operating systems. This further can end up impacting the interface unexpectedly or changing Outlook view.

6. Third-Party App Intervention

Third-party app intervention can certainly lead to a changed Outlook view. This issue can occur for many reasons, including incompatible add-ins, antivirus, poorly integrated add-ins, security-related software (which basically changes settings and may also block content), tools for desktop customization that further impact window management, and more.

How to Fix the Changed Outlook View?

1. Reset From the View Menu

This is the fastest method for resetting your Outlook to what its layout was originally

  • Start with launching the Outlook app on the device that’s in use.
  • Now, at this point, look forward to navigating directly to the menu bar
  • At this point, press on the tab “View”.
  • Opt for clicking on the icon “Reset View.
  • If you notice this way of resetting isn’t working out, you may prefer to click on the icon “Change View” with this view tab.
  • Once done with the above step, opt for the selection of option “Compact“.
  • You may also go for “Apply Current View to Other Mail Folders” to save the changes you have made in further mail folders.

By this time, your Outlook will automatically launch with the Compact view being its layout.

2. Reset Through the Run Command

  • First, from your device, look for exiting out of your Outlook app.
  • With the help of the “Windows + R” shortcut, go for the command Run.
  • Now, at this point, go for outlook.exe /clean views, in the Open field.
  • Now, press that Enter or Return key or just simply press the button “OK” and this will help in confirming your action.
  • At this point, the Outlook app should get reopened. From here, all the custom views would get reset to their default settings earlier.

3. Use Outlook in Safe Mode or Disable Add-Ins

To enable the safe mode, given are some helpful steps:

  • First, look for exiting out of your Outlook app.
  • You can use the Windows + R shortcut keys and open the “Run” Command.
  • Now, type outlook.exe /safe in the field
  • Now, look for clicking on the button “OK

If the Outlook app gets reverted to its default settings, it is very likely that the installed extensions or add-ins are corrupted. Also, these could affect the Outlook View. Here’s a stepwise process to resolve this problem:

  • Using your device, go for launching the Outlook app.
  • Move towards the menu bar and then press the “File” tab.
  • Using the left corner at the bottom, opt for clicking on the Options.
  • Now, with the pane on the left-hand side, select the “Add-ins“.
  • You will notice COM-Add-ins that are under the section Manage; select it (i.e. using the drop-down menu), and now, press the button “Go“.
  • Go for the selection of the Add-ins and then start unchecking the option so you can disable them.
  • Additionally, you may go for their deletion by just pressing the “Remove” button using the shown pop-up window.
  • Now, press OK, and this will confirm your action.

4. Create a Brand New Outlook Profile

  • Move towards the Start menu and then go forward by clicking on the “Control Panel” option.
  • Locate first, then move forward by clicking on the “Mail” option.
  • You will now notice a pop-up window; click on a button that says, “Show Profiles“.
  • Now, press the button “Add” using the General tab. Also, you must ensure ticking off the option “Always use this Profile“.
  • Here, start by entering the Profile’s name, and press OK once entered.
  • At this point, you will be asked to put your “Name” in along with your “Email address“, your “Password“, and so on.
  • Now, press “Next” and then press the button “Apply” to save the changes.

5. Update Microsoft Outlook

  • Start by locating and then running your Account app.
  • Now, move forward with the navigation to the menu bar. Once done, press on the tab “File”.
  • Go for clicking the option “Office Account” using the panel in the bottom-left
  • Using the “Office Updates” icon, navigate to the “Update Options” to further open up the menu drop-down.
  • Go for the selection of option “Update Now“, if there.
  • Now, at this point, your app will search for available updates and then download the same if there (automatically).

6. Reset the Previous View with the Help of the Reset Icon

  • On the Windows PC that you use, start by running the Outlook application and then navigating to the menu bar
  • Now, move forward by selecting the tab “View“.
  • Once done with the above steps, go for the selection of the button “Reset View“. You will now notice your app’s previous view that will be displayed.
  • In this step, go to the selection of the button “Change View“, which is there on the top corner on the left side of the screen.
  • Now, press “Compact“.

7. Run Security Checkups and Malware Scans

Updating the antivirus software you have been using might help resolve this issue. Moreover, removing threats on detection is crucial with the help of antivirus software. You may look forward to running a complete system scan and running a check if it has any malware.

Run a check on add-ons or any browser extensions you suspect and remove the same if needed. If the issue is still there, start by repairing or reinstalling Outlook. You will also need to install the newest Outlook updates.

Outlook View Changed Itself – FAQs

1. Why is there a sudden change in my Outlook view?

Ans: If you have an outdated Outlook app, you may notice it is experiencing many issues, including bugs or the view changing suddenly and randomly. Hence, you must update Microsoft Office to its newest version available. Certain reasons for this sudden change may involve:
*Involvement of conflicting Add-ins.
*Certain Outlook Add-ins may modify application settings such as view settings.

2. How to check all settings in Outlook?

Ans: To check all Outlook settings:
*From the “Calendar screen” or “Mail”, locate and select the gear icon.
*Look forward to selecting, “View all Outlook settings.”
*For the Office 365 account, go for customization options like layout, auto-replies, calendar options, rules, etc.

3. How to change Outlook view again to normal?

Ans: *Locate the “View” tab in the top menu, select it, and then press the option “Reading Pane”.
*Now, opt for the selection of “Off” that is there in the dropdown. This step will help in disabling the reading pane, and it will also change your inbox’s view to normal.


The changed Outlook view is an irritating and puzzling experience. However, it’s not hard to tackle with the understanding of the exact reasons that made this happen. You may look forward to implementing adequate solutions and regaining your control over your Outlook UI. It doesn’t matter if it’s because of software updates, user errors, faulty user profiles, or corrupted add-ins. You can follow the given steps to get the view settings restored.

You can disable problematic add-ins, update your Outlook, and repair user profiles. Also, you may further verify the settings of the email account or look forward to technical support as needed, and so on. Take enough measures proactively so you can address and prevent this issue from occurring.